HOSPITALITY: Everything You Need to Know About the RSA in Australia
As a hospitality intern in Australia, one important requirement you’ll likely encounter is obtaining a Responsible Service of Alcohol (RSA) certification. This qualification is essential for anyone working in roles that involve serving alcohol, including in bars, restaurants, and cafes. It’s not only a legal requirement but also an excellent way to boost your credibility and employability in the Australian hospitality industry.
Why is the RSA Important?
In Australia, the RSA ensures that workers understand the laws around alcohol service and are equipped to serve alcohol responsibly. It’s an important step towards maintaining a safe and enjoyable environment for customers, while also protecting your role as an employee.
Whether you’re working in a busy bar or assisting at an event, having your RSA will give you the knowledge to handle situations involving alcohol responsibly and appropriately. It’s often a requirement for many hospitality positions across Australia, so having it can significantly increase your chances of finding an internship or a job.
How Does the RSA Process Work?
The RSA course is offered both online and in-person. The online course is the most common option for international interns, as it allows you to complete the training at your own pace, from anywhere. The course typically covers topics such as:
- The legal responsibilities of serving alcohol
- Identifying intoxicated customers
- Managing difficult situations involving alcohol
- Understanding the legal age for alcohol consumption
Level of Difficulty and Time to Complete
The RSA course is designed to be beginner-friendly, with no prior qualifications or experience required. It’s a straightforward course that anyone can complete, even if you’re new to the hospitality industry. On average, the online RSA course takes about 4 to 6 hours to finish, though you can take your time to complete it at your own pace.
How Long Does It Take to Get the RSA?
Once you’ve completed the course and passed the final assessment, you’ll receive your RSA certification immediately, often in the form of a digital certificate. Depending on the provider, you may also receive a physical certificate by post.
Where to Get the RSA
The RSA course is available through accredited training providers, and you can find many options online. Make sure to choose a course that is recognised in the state where you will be working, as the RSA requirements can vary by region.
If you're ready to get started, check out the official RSA course websites for more details on how to apply and complete the certification.