The moment a guest steps into our boutique-style luxury hotel, they walk into a genuinely memorable experience. As a Hotel Services Team Member, you'll be the person our guests rely on to handle their check-in and check out, offer local insights and anticipate every detail of a friction-free experience. You'll also create a warm atmosphere that makes our guests feel at home in any location.

What we need from you

You will use your previous hotel experience and Opera (Property Management System) expertise to look after our guests, from arrival to departure and every step in between. As the face of the hotel your presentation, local knowledge and ability to take ownership of any issue or request will be the key to creating a seamless experience for each guest.

To be successful in this role you'll be a motivated, positive person with excellent interpersonal skills. You'll also have:

• Experience in interacting with customers from all backgrounds, and an ability to achieve a high level of service that consistently meets and exceeds the expectations of our customers

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required

• A passionate person who is able to make both their colleagues and guests smile

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required

 To be successful in this role you'll be a motivated, positive person with excellent interpersonal skills. You'll also have:

• Experience in interacting with customers from all backgrounds, and an ability to achieve a high level of service that consistently meets and exceeds the expectations of our customers

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required

• A passionate person who is able to make both their colleagues and guests smile

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues

How to apply: Send your resume and cover letter to info@internships.com.au, with the subject “Hotel Services Team Member - Vacancy”.