Salary Range: $50,000 - $75,000 Full time

As Duty Manager, you understand and exceed guest expectations  - whether welcoming VIPs, giving advice on the best local activities, or helping guests choose a music record for their room. Of course, in your book, that means welcoming every person who walks through our doors, from all walks of life. 

-You will provide leadership to the front desk team and deal with operational needs as they occur in the absence of Heads of Departments;

-You’re ready to take on guest issues and smooth out any complaints/issues as they – or before! – they arise;

-You will ensure the hotel-specific SOP's for reservations and related accounts are followed;

-You will create a professional relationship between Housekeeping, Maintenance and F&B Managers to deliver brand-standard rooms, products and services;

-You use your voice to actively contribute towards reaching hotel objectives, providing ideas and recommendations for improvements.

Requirements and skills

-Previous experience in a similar role in a 4-5 star hotel;

-OPERA experience preferable;

-Excellent Customer Service Skills;

-Proven ability to work under pressure.

How to apply: Send your resume and cover letter to info@internships.com.au, with the subject “Hotel Duty Manager - Vacancy”.