Main Tasks:

-Providing exceptional customer service by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay;

-Participating in training and development programs to enhance one’s skills and capabilities;

-Promoting and up-selling hotel facilities through strong product knowledge;

-Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys;

-Maintaining procedures in relation to credit and cash transactions and accounting documentation;

-Attending to guest requests efficiently and effectively, constantly striving to provide Total Customer Satisfaction.

What we need from you:

-Have unlimited working rights in Australia;

-Available to work varied shifts from early mornings to late evenings, including weekends as per our business demands;

-You have a passion for the Hospitality Industry and are committed to delivering high levels of customer service.

How to apply: Send your resume and cover letter to info@internships.com.au, with the subject “Guest Service Agent - Vacancy”.