Experience in:
A dedicated hospitality professional with hands-on experience in managing reservations, reception, room service, and housekeeping. Sonu ensures smooth daily operations, supervises property maintenance and security, and leads bar, restaurant, and event functions with a focus on compliance and guest satisfaction. Known for his efficiency, leadership, and commitment to exceptional service. Sonu is well-versed in customer engagement, regularly assessing and reviewing satisfaction levels and swiftly addressing any complaints to ensure a consistently positive experience. With a strong eye for detail, a commitment to excellence, and robust leadership capabilities, Sonu Nehan continues to deliver outstanding results in hospitality operations, driving customer satisfaction and operational success.

Country: 

India

Most Recent Ed Organisation Related Field: 

-Bachelor of Hotel Management, Ms Ramiaha University Of Applied Science, Bangalore, India.

Hotel/Major Resort/Restaurant: 

-Hotel & Motel Supervisor, The Serai Resorts, Chickmagalur, India

-Hospitality Operations Assistant, Caribe Royale Resort,Orlando,Florida

-Hotel & Motel Receptionist, The Chinnahadlu Resort, Mudigere, India

Point of Difference:
What sets Sonu Nehan apart is his well-rounded expertise in both guest-facing services and operational management. With a proactive approach to overseeing reservations, reception, housekeeping, and event coordination, Sonu ensures each department runs smoothly and efficiently. His strong attention to detail, commitment to compliance, and dedication to guest satisfaction create a consistently high-quality experience that leaves a lasting impression.