Experience in:
Agathe is a dedicated hospitality professional with hands-on experience in both luxury and large-scale resort environments. She has worked across key operational departments including Front Office, Housekeeping, and Guest Services, consistently ensuring high service standards and smooth daily operations. Known for her calm presence and attention to detail, Agathe has supported VIP guest experiences, coordinated room planning, and led service recovery with empathy and professionalism. Her experience spans notable properties such as a Two MICHELIN Keys 5-star hotel in Switzerland and a high-volume beachfront resort in Fort Lauderdale, where she has developed a strong foundation in guest relations, team coordination, and quality control.

Country: 

France

Most Recent Ed Organisation Related Field: 

-BBA International Hospitality Business, with honors, Glion Institute of Higher Education, London Campus, London, UK

-Bachelor Hospitality Management, Ecole Hôtelière de Lausanne, Lausanne, Switzerland

-Baccalaureate in economics and social science, with honors Henri IV High School , Paris, France

Hotel/Major Resort/Restaurant: 

-Guest Experience Expert, Ritz Carlton Hotel de la Paix Geneva, Switzerland

-Rooms Operations Management Training (FD and HKP), B Ocean Resort Fort Lauderdale Beach, Fort Lauderdale, USA

Point of Difference:
Agathe brings a thoughtful, guest-centered approach to hospitality, shaped by experience in both refined boutique luxury and high-capacity resort operations. From orchestrating seamless check-ins to leading room inspections and supporting large-scale events, she bridges service precision with warmth. At the 5-star MICHELIN-awarded Swiss property, she honed anticipatory service and guest recognition; at the 492-room resort in Florida, she refined her leadership in complex, fast-paced environments. What sets Agathe apart is her ability to remain composed while navigating shifting priorities, always keeping the guest journey—and team collaboration—at the heart of her work.