Experience in:
Abhishek excels in delivering exceptional customer service with a keen attention to detail and professionalism. He expertly handles reservations, providing accurate and courteous service while demonstrating comprehensive knowledge of the menu, including ingredients, preparation methods, and presentation. Abhishek is skilled in offering menu items, special products, and maintaining high food quality standards. He effectively utilizes sales strategies to meet revenue goals and demonstrates strong organizational skills. His expertise extends to creating beverages to hotel standards, managing inventory, and employing up-selling techniques. Abhishek ensures seamless communication with other departments to enhance service quality and conducts rigorous quality assurance inspections to uphold the highest sanitation standards for guest safety.

Country: 

India

Most Recent Ed Organisation Related Field: 

-Bachelor of Science (Hospitality and Hotel Administration), National Council for Hotel Management and Catering Technology in collaboration with Indira Gandhi National Open University, India

Hotel/Major Resort/Restaurant: 

-Cafe & Restaurant Management Intern, Terranea Palos Verdes, USA

-Cafe & Restaurant Management Intern, ITC Grand Chola, Chennai, India  

Point of Difference:
Abhishek brings a unique blend of hospitality expertise and organizational skills, honed through his experience in both luxury and high-end resort environments. His exceptional ability to manage reservations with precision, provide detailed menu knowledge, and offer insightful recommendations distinguishes him in customer service. Abhishek excels in creating beverages to stringent standards, managing inventory, and employing effective sales strategies. His thorough approach to quality assurance and sanitation ensures the highest standards of guest safety and satisfaction. With a strong foundation in both fine dining and large-scale event management, Abhishek is adept at balancing high service levels with operational efficiency..