Sandesh Lama Syantan
Experience in:
Sandesh expertly managed dining operations, focusing on stock rotation to minimize spoilage and handling reservations and events. He reviewed purchasing factors like cost and quality, maintained accurate inventory and financial records, and ensured the cleanliness and appearance of dining facilities. Sandesh enhanced customer experience by addressing guest concerns promptly, provided guidance to new team members, and adhered to health and safety regulations.
Country:
Nepal
Most Recent Ed Organisation Related Field:
Bachelor of Business (Hospitality Management, HELP University, Mid-Valley International College (MVIC), Nepal
Hotel/Major Resort/Restaurant:
-Senior Café & Restaurant Management Attendant, Hotel Shanker, Kathmandu, Nepal
-Senior Café & Restaurant Management Associate, Tayo Eco Resort, Nagarkot, Nepal
-Café & Restaurant Management Service Associate, Rixos Premium Dubai Hotel LLC, Dubai
-Café & Restaurant Management Trainee, Rixos Premium Dubai Hotel LLC, Dubai
Point of Difference:
Sandesh's career in café and restaurant management demonstrates a strong progression of skills and responsibilities. As a Senior Café & Restaurant Management Attendant, he excelled in stock rotation, reservations, and event coordination, ensuring high standards of cleanliness and customer satisfaction. In his role as a Senior Café & Restaurant Management Associate, he improved operational efficiency, managed staff, resolved customer complaints, and developed new menu items. As a Café & Restaurant Management Service Associate, he enhanced customer experiences, maintained dining standards, and assisted with bar operations. His career began as a Café & Restaurant Management Trainee, where he developed foundational skills in food and beverage service, inventory management, and guest relations.