Experience in:
Richard has a strong background in hospitality, leading teams across reservations, reception, room service, and housekeeping. He focuses on ensuring smooth operations and guest satisfaction by assessing needs, addressing concerns, and maintaining service standards. His experience includes managing bookings, overseeing front desk procedures, and conducting property inspections to uphold quality. Additionally, Richard has contributed to business growth by fostering positive guest relationships and maintaining a well-organized service environment

Country: 

Ghana

Most Recent Ed Organisation Related Field: 

Diploma in Hospitality Management, Oxford Institute of Business & Journalism, Ghana

Hotel/Major Resort/Restaurant: 

-Hotel and Motel Management Concierge, Hidden Hills Hotel and Suites, Agona-Ashanti, Ghana

Point of Difference:
Richard brings a practical and guest-focused approach to hospitality operations. His attention to detail in property maintenance and booking management supports efficiency. He prioritizes personalized service, balancing professionalism with a welcoming atmosphere. His experience in maintaining guest engagement and service standards makes him a valuable asset in delivering consistent and well-rounded hospitality experiences.