Experience in:
Richard effectively led teams across reservations, reception, room service, and housekeeping, consistently driving high performance and ensuring guest satisfaction. He assessed guest needs, conducted satisfaction evaluations, and promptly addressed any issues. Richard managed accurate order entry, organized front desk operations, and handled online bookings while performing property inspections to uphold standards. His dedicated efforts in building and maintaining a client base contributed to business growth and significantly enhanced the overall guest experience.

Country: 

Ghana

Most Recent Ed Organisation Related Field: 

Diploma in Hospitality Management, Oxford Institute of Business & Journalism, Ghana

Hotel/Major Resort/Restaurant: 

-Hotel and Motel Management Concierge, Hidden Hills Hotel and Suites, Agona-Ashanti, Ghana

Point of Difference:
Richard excels in leading operational teams across reservations, reception, room service, and housekeeping. His knack for personalizing guest experiences through tailored recommendations and proactive issue resolution significantly enhances satisfaction. Richard’s meticulous property inspections and efficient management of bookings ensure smooth operations, while his emphasis on building a strong client base drives business growth. His strategic leadership and dedication to guest satisfaction set him apart as an exceptional hospitality professional.