Experience in:

Sumeetha brings a warm, attentive approach to guest service, ensuring a smooth experience from arrival to departure. She handles check-ins, check-outs, and room assignments with precision, while also managing administrative tasks and maintaining accurate records. Known for her attention to detail, she supports the hotel's financial performance through careful cost control and effective upselling. Sumeetha regularly assists guests with local recommendations and responds thoughtfully to special requests or concerns. Her ability to stay organized while maintaining high standards of hygiene, safety, and service makes her a valuable part of daily operations

Country:   

India

Most Recent Ed Organisation Related Field: 

Bachelor of Science in Hotel & Hospitality Administration & Tourism, SRM Institute of Hotel Management (Affiliated to National Council for Hotel Management & Catering Technology) Tamil Nadu, India

Hotel/Major Resort/Restaurant: 

-Hotel & Motel Management Service Agent, Hilton Chennai, Chennai, India

-Hotel & Motel Management Trainee, TSG Emerald View Hotel and Spa, Andaman and Nicobar Islands, India

Point of Difference:

What sets Sumeetha apart is her natural ability to create a sense of ease for guests, even during busy or high-pressure moments. She not only manages guest services efficiently but also builds trust through her calm presence and attentive listening. Her strength lies in balancing the front-facing aspects of hospitality—like upselling services or offering tailored suggestions—with the behind-the-scenes coordination that keeps operations running smoothly. By consistently aligning with health and safety protocols and collaborating closely with management, Sumeetha contributes to both the guest experience and the hotel’s operational success.