Experience in:
With experience at renowned establishments, she has developed expertise in overseeing dining areas, ensuring health regulations are met, and maintaining an exceptional customer experience. Her role requires seamless communication with chefs, bartenders, and waitstaff to accommodate guests’ special requests, as well as handling complaints efficiently and managing scheduling and inventory. Prior to this, she worked as a Food and Beverage Service Attendant at The Ritz-Carlton Reynolds Lake Oconee, a luxury resort where she honed her skills in high-end service. Fitri’s ability to engage with customers, adapt to different dining environments, and coordinate operations demonstrates her proficiency in hospitality and customer service.

Country: 

Indonesia

Most Recent Ed Organisation Related Field: 

-Diploma IV Tourism of Management, The International Institute of Tourism and Business, Bali, Indonesia     

Hotel/Major Resort/Restaurant: 

-Floor Supervisor, La Brisa, Bali, Indonesia

-Food and Beverage Service Attendant, The Ritz Carlton Reynolds Lake Oconee, GA, USA

Point of Difference:
Fitri stands out due to her ability to seamlessly transition between high-end luxury dining and vibrant social venues, making her adaptable to various hospitality settings. Her strong interpersonal skills allow her to build genuine connections with guests, ensuring a memorable experience. She combines attention to detail with proactive problem-solving, maintaining an organized and welcoming atmosphere.