My name is Melanie and I am from Austria. My target was to make this summer vacation something special and I am proud to tell you: it was the greatest summer I have ever had. I was offered an internship with Magnolia Silver Jewellery in their head office in Sydney. Magnolia has 8 stores around Australia. Although the office is really small, this did not mean that there was not enough work. One of my tasks entailed processing online orders including sending the jewellery to customers. During my internship, Magnolia started to work with a new designer, so I learnt how to process and catalogue new stock arrivals. I also was allowed to improve my skills with communicating by phone with the stores and ensuring prompt pickup and delivery using StarTrack, further to these tasks I was expected to arrange a variety of quotes for necessary services which ensured all stores operated successfully. Most of my time I was working with Caroline, but I also had the opportunity to improve my accounting skills by assisting the financial operation in the general accounts during these tasks I worked closely with Desy. I really enjoyed the time at Magnolia and found on busy days we still had time to interact and have a joke which made my working day much fun. Kerry, our CEO, is really kind too, when she comes to the office she always will bring a coffee for all of us and takes her time for a quick talk. In the end, I want to thank Caroline for her patience and the great time together, I always felt welcome and that made my internship even more perfect.